We understand things happen in life and sometimes you have to cancel or change your travel plans.
If you have to cancel for any reason, any deposit and additional fees depending on your cancellation date will not be refunded (see below). Exceptions to this policy will not be made for any reason, including weather or personal emergencies.
Deposits are non-refundable or transferrable
Greater than 120 days - Cancellation fee of 25% of original tour price (less deposit) or 75% of fees can be applied to another tour within 1 year (less deposit)
91-120 days - Cancellation Fee of 50% of original tour price (less deposit) or 50% of fees can be applied to another tour within 1 year (less deposit)
61-90 days- Cancellation Fee of 75% of original tour price (less deposit) or 25% of fees can be applied to another tour within 1 year (less deposit)
Less than 60 days - Cancellation Fee of 100% of original tour price with no carry over to another tour (including deposit)
There are no discounts, refunds or exchanges associated with an athlete skipping or missing any portion of a tour including, without limitation, meals, events or rides.
The decision of what option you want to enact has to take place during the time period in which you cancel and the cancellation must be submitted in writing or email and delivered in that period. Once that time period passes, you must adhere to the rules of that new time period.
Athleticamps reserves the right to cancel a tour at any time. In this event, athlete will be issued a full refund for the tour registration fee. Athleticamps is not responsible for expenses associated with planning the athlete’s trip including, without limitation, airfare, lodging, meals, transportation, etc., (collectively “Athlete Expenses”) to attend any tour.
Tour will be conducted based on the schedule posted prior to the tour, but Athleticamps reserves the right to modify the tour schedule based on, without limitation, weather and the number or skill level of athletes in attendance.
All fees will be applied to the tour for which athlete is registered. If Athlete has to cancel for any reason, the deposit and applicable cancellation fees will be applied to the tour for which athlete was registered and can only be transferred to an alternate tour or any other service or product offered by Athleticamps, if agreed upon and in writing.
It is highly recommended that you purchase travel insurance at Travelex.
We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Athleticamps also reserves the right to cancel any tour using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Athleticamps is not responsible for any loss incurred for non-refundable travel costs. In this case, refund of payments received by Athleticamps will constitute full and final settlement.
If you have any questions, please don't hesitate to call us at 916-932-0112.